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HOW WE PROTECT YOUR INFORMATION

  1. Your login, password, and all your information is encrypted using a minimum of 128 bit encryption and secure sockets layer version 3.0. These technologies prevent others from seeing any data that you enter into The Studio Director.
  2. We continually evaluate and incorporate new technology, such as firewalls, virus checkers, encryption, etc.
  3. Your information is stored and carefully protected on our servers. We work very hard to ensure that no unauthorized access to your data is allowed and have partnered with a recognized leader in the global managed hosting market to manage and secure the web servers -
    For more information about the security standards, please download the rackspace security approach
  4. To further shield and protect your credit card and bank numbers, we do not store any of your credit card or bank numbers ourselves. We have partnered with large, respected merchant gateways. These merchant gateways specialize in keeping your credit card and bank account data secure. If you enter credit card information, that information will be stored on secure systems managed by either:
       OR   
    With emerging compliance standards from different card brands, using these merchant gateways ensures that your payment information is securely stored using the newest data security compliance standards of the major card associations - including SAS, PCI, SDP, and CISP.
  5. We continually monitor our servers for attacks, fraud, and break-in attempts.
  6. Our website will time you out after 20 minutes of inactivity. This reduces the chances that someone could gain access from an unattended computer.

WHAT YOU CAN DO TO PROTECT YOURSELF

  1. Use up-to-date virus protection software.
  2. Use a firewall.
  3. Make sure you have the latest security patches from Microsoft.
  4. Never open email attachments from unknown parties. Never download and open files from untrusted websites.
  5. Never reply to us in an email with credit card, bank account, or login information.
  6. If you are going to leave your computer unattended, be sure to exit out of the Internet Explorer or Firefox application.